Small businesses often think that video conference technology and services are only affordable by enterprise or large corporations. As a result, may small business do not even spend the time to investigate video conferencing options. This is a mistake. With advancement in technology, especially broadband capacity and the introduction of streaming technology and online video capturing and recording tools, conduction video conferences has become very easy and more importantly, it is actually affordable. And if you want to go beyond free tools like Skype and Google handouts, which may not always give you the best quality video and control over your call, there are affordable video conference solutions out there that small businesses can take advantage of.
Specifically, there are now cloud based video conferencing services that are not only affordable but are very easy to set-up and manage. All you need is a video enabled computer that is connected to the internet and you are pretty much ready to sign up for a service and start video calling. But there are also several advantages your business can gain from investing in a video conferencing service. The first one is that if you are a business with multiple locations, this allows you to be able to bring your teams together to collaborate on an important project – without the need to travel. This will save you a lot of money, especially if you have lots of employees at each location or have multiple teams that are working on the same project or fixing the same problem.
Another great benefit of video conferencing for small businesses is that it allows you to provide great customer service to your clients. This is particularly useful when you have to do product support that require special instructions to the customer. With video calls, you can have your technical team connected with the customer and help the customer trouble shoot the problem and also implement your fix.